Shopping at Nordstrom can be a delightful experience, especially when you find the perfect item at the right price.
However, sometimes the price of an item you’ve bought may be lowered after your purchase. In those situations, Nordstrom’s price adjustment policy can come to your rescue.
Nordstrom is happy to adjust the sale price of an item you’ve already purchased if it goes on sale within 10 days of your shipment date.
To be eligible for a price adjustment, the item must be identical in color and size, and both Nordstrom and the selected competitor must have the item in stock.
So, keep your eyes peeled for price drops, and take advantage of this convenient policy to make your shopping experience even more satisfying.
Contents
Understanding Nordstrom’s Price Adjustment Policy
If you’ve made a purchase at Nordstrom and find the same item for a lower price elsewhere, you might be eligible for a price adjustment within 14 days of your original purchase.
So, if you discover a better deal, don’t waste any time submitting a refund request.
To request a price adjustment, you’ll need your receipt handy, as it proves that you purchased the eligible item within the specified timeframe.
With your receipt, you can either approach a store associate at your local Nordstrom or submit your request online.
When submitting your request, make sure that the lower-priced item is identical to the one you purchased – this means the same brand, color, and size.
Nordstrom will also consider online price matches from select competitors, as long as you can provide a functional link to the item on the competitor’s website.
Keep in mind that certain order-level discounts, gift card promotions, and shipping offers may not be eligible for price adjustments.
Nordstrom’s price match policy is designed to ensure that you receive the best possible value, but some restrictions apply.
So, if you find yourself having purchased an item at a higher price, remember to check for better deals and submit a price adjustment request within 14 days.
This way, you can enjoy the satisfaction of maximizing your savings at Nordstrom.
How to Request a Price Adjustment at Nordstrom
When shopping at Nordstrom, you might be delighted to save money if an item you purchased suddenly goes on sale.
Good news: Nordstrom has a Pricing Policy that allows you to request a price adjustment within 10 days of your shipment date.
So, let’s dive into the process of how you can make that happen.
First things first – gather your proof. You’ll need to have the receipt or order confirmation to prove the initial purchase price.
Also, keep in mind that the item must be identical in color and size, and the Nordstrom item must be in stock at a selected competitor and Nordstrom.
Next, if you’ve shopped in-store at Nordstrom or Nordstrom Rack, your easiest option to request a price adjustment is to head back to the store.
Don’t forget to bring the receipt with you! Once you’re at the store, find a friendly store associate and explain your situation.
They’ll gladly check the lower price for you and process the price adjustment.
In case you’ve made your purchase online, you can request a price adjustment by contacting Nordstrom’s customer service via phone, email, or live chat.
Just provide your order number and the details of the lower price you found.
If everything checks out, they’ll either refund the difference to your original method of payment or offer store credit, depending on the circumstances.
One key thing to remember when seeking a price adjustment: stay within the 10-day window to ensure you get your money back.
Procrastinating might lead to disappointment if you miss the deadline.
So, by keeping an eye on the prices, being proactive in seeking adjustments, and providing necessary proof, you can successfully save money on your Nordstrom purchases.
Exclusions and Limitations of Nordstrom Price Adjustment
When shopping at Nordstrom, it’s great to know that they offer a price adjustment policy.
However, you should be aware of some exclusions and limitations that apply. This will help you make the most of your shopping experience.
First, price adjustments are only available within 10 days of your shipment date.
So, if you find your item at a lower price more than 10 days after your purchase, you won’t be able to request a price adjustment.
Also, the item must be identical in color and size, and both Nordstrom and the selected competitor must have it in stock.
Nordstrom provides price matching, but there are some limitations.
For instance, they might not match prices during extra savings events, like anniversary sales or limited-time promotions.
So, if you see an item for a lower price in a special sale or during a unique promotion, Nordstrom might not match the price.
It’s also essential to consider the availability of items.
If your desired product is out of stock at Nordstrom but available at a competitor, they might not adjust the price once it’s back in stock.
Keep this in mind when monitoring your favorite products.
Designer items, beauty deals, and limited-time offers like flash sales might not be eligible for price adjustments.
These products often come with their own set of rules and restrictions, so it’s best to check out the specific details before making your purchase.
Lastly, Nordstrom doesn’t offer price adjustments on gift cards. This means if you buy a gift card and its price changes, you won’t be able to request a price adjustment.
In summary, Nordstrom provides a price adjustment policy with some limitations. Make sure to be aware of these exclusions to make the best of your shopping experience.
Just remember to act quickly when you spot a deal, as some adjustments may not be available for an extended period or special sales events.
Nordstrom Price Match Policy with Competitors
If you’ve come across a better deal on another retailer’s website, don’t worry! Nordstrom offers a price match policy that helps you stay within budget.
They make it simple for customers like you to request an adjustment if a competitor has a better offer on the same product.
When comparing prices, Nordstrom will typically consider well-known retailers such as Macy’s, Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, Shopbop, and Net-a-Porter. Keep in mind that Nordstrom won’t match prices from massive marketplaces like Amazon, eBay, or Walmart, as their intention is to match prices from retailers operating on the same scale in the same market.
It’s also important to remember that third-party sellers, including those on Amazon or eBay, aren’t eligible for price matching.
When it comes to clothes and shoes, Nordstrom usually won’t consider prices from stores like Costco, Finish Line, Foot Locker, or any other retailers that aren’t considered direct competitors.
For other items, it’s important to know that major retailers such as Target, Best Buy, Home Depot, and Walmart (including their respective websites) aren’t included in Nordstrom’s price match policy either.
Additionally, specialized online stores like Zappos, East Dane, and Mr. Porter aren’t eligible for price matching.
To request a price adjustment, all you need is your order number and the lower price you found on an eligible competitor’s website.
Nordstrom will then review the request and refund you the difference if the item is identical in color and size.
But make sure to act fast, as Nordstrom’s price adjustments are only valid within 10 days of your shipment date.
By taking advantage of Nordstrom’s price match policy, you can have peace of mind knowing you purchased your beloved items at the best possible price!
