Does Macys Have A Price Adjustment Policy? (All You Need To Know)

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Did you know that sometimes you can get some money back if the item you purchased at Macy’s goes on sale shortly after you bought it?

That’s right! Macy’s offers a price adjustment policy that could potentially save you some cash if the product you bought becomes cheaper within a specific timeframe.

In order to benefit from this policy, you need to be aware of the 10-day window from the time of your purchase.

If you find the same item at a lower price either in a Macy’s store or on their website, you can request a price adjustment within these 10 days.

This handy policy helps ensure you’re not paying more than you should be for your favorite items.

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To request a price adjustment, simply bring your receipt into a Macy’s store or contact their customer service with your order number.

Macy’s will refund the difference in the form of your original payment, making it a smooth and easy process for you to get your money back when prices drop.

Understanding Macy’s Price Adjustment

So, you’ve made a purchase at Macy’s and found the same item at a lower price somewhere else? Don’t worry! Macy’s offers a Price Adjustment Policy to help you out.

In this section, let’s dive into what this policy is and how you can make use of it.

Macy’s Price Adjustment Policy is a handy feature they provide to their customers.

Basically, if you buy an item from Macy’s but later find it cheaper at one of their top online competitors, you can go back to Macy’s and request a refund for the price difference.

It’s pretty neat, right? Just a heads up though, there’s a window of time in which you need to claim your price adjustment.

According to Reddit users, you have 10 days within the store to request your price adjustment. Make sure you do this during the sale period of the lower-priced item – there are no adjustments for previous sales.

Keep in mind that while Macy’s offers this price adjustment option, it isn’t exactly a price match policy.

Instead, it’s designed to help customers like you get the best deals possible.

Oh, and don’t forget that Macy’s also offers coupons and promo codes which might make your shopping experience even better!

So, next time you find the same item at a lower price within 10 days of purchase, don’t hesitate to take advantage of Macy’s Price Adjustment Policy. 

How to Request a Price Adjustment at Macy’s

Macys Price Adjustment

Online Purchase

If you’ve made an online purchase at and notice the price has dropped within 10 days of your acquisition, you can request a price adjustment for the difference.

To do so, use Macy’s live chat on the Price Adjustment Request page. Make sure to have your receipt or Macy’s order number handy, as they’ll be necessary for your request.

Without one of those, your request might be denied.

When requesting a price adjustment, don’t forget to mention any promo codes you didn’t use at the time of your purchase.

If applied, these codes might result in an even better deal for you!

In-Store Purchase

For in-store purchases, the process is slightly different. If you notice a lower price on within 10 days from the date you bought the item, you can still request a price adjustment.

Simply bring your receipt and the item to your local Macy’s store. If applicable, also note down any promo codes that can be used for an additional discount.

To request a price adjustment in-store, it’s essential to speak with the customer service representative and provide them with your email address, receipt, and applicable promo codes.

They’ll assist you in getting the price adjusted according to the current online or in-store price.

Remember, staying informed about price drops and potential savings can help you make the most of your shopping experience at Macy’s.

Always keep an eye on the latest deals and promo codes, and don’t hesitate to request a price adjustment when needed!

Exceptions and Exclusions

Promo Codes and Discounts

When dealing with Macy’s price adjustments, it’s important to note that they don’t match prices if your original purchase used a promotional code or discount.

This means if you found a lower price on another site that offers the same item with a promo code, unfortunately, Macy’s won’t adjust the price for you.

Be sure to watch out for this exclusion when shopping.

Clearance and Sale Items

Now, let’s talk about clearance and sale items. Macy’s price adjustment policy does not apply to these products.

So if you purchase an item on sale or from the clearance section and later find a lower price elsewhere, don’t expect a price adjustment from Macy’s.

While it may be a bit disappointing, it’s something to keep in mind when hunting for good deals.

Furniture and Large Items

Finally, when it comes to furniture and other large items, Macy’s has separate policies.

These items might have different delivery and return conditions, so it’s essential to read through their specific guidelines.

While searching for price adjustments for furniture, you might not find the same flexible policies that apply to smaller items.

Don’t let this catch you off-guard; always double-check the fine print for these larger purchases.

So there you have it, a brief overview of the exceptions and exclusions to be aware of when shopping at Macy’s and seeking price adjustments.

Refunds and Returns

Macys Price Adjustment Quick Guide for Savvy Shoppers

Refund Process

When you make a purchase at Macy’s and the price of the item is reduced within 10 days, you’re eligible for a price adjustment.

The price adjustment policy allows you to claim the price difference between the original amount you paid and the sale price on items you bought.

Macy’s will refund you the difference in your original form of payment, making the process smooth and convenient for you.

To request a price adjustment, you will need to contact Macy’s customer service within 10 days of your purchase.

Make sure you have your receipt and other necessary purchase information handy to make the process as simple as possible.

Credit Card and Store Credit Returns

When it comes to processing your refund, Macy’s offers various options depending on the original form of payment you used for the transaction.

If you paid with a credit card, the refund will be credited back to the same card.

In some cases, it might take a few days for the refund to reflect on your account, depending on your bank’s processing time.

On the other hand, if you made your purchase using store credit, Macy’s will issue a new store credit for the refunded amount.

This new store credit can be used for future purchases at Macy’s, either in-store or online.

It is essential to note that price adjustments are different from Macy’s return policy.

While price adjustments allow you to receive a refund for the price difference even if the item has already been used, returns typically require the item to be in unused condition.

In either case, it’s crucial to stay informed about the terms and conditions to make the most of your shopping experience at Macy’s.

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About Emma Healey

Emma is a recognised family finance and budgeting expert and founder of Mum's Money. Her advice has been featured in Readers Digest, Yahoo Finance, Lifehacker, The Simple Dollar, MSN Money and more.