Does Kohls Have A Price Adjustment Policy? (All You Need To Know)

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Dealing with price fluctuations can be a bit of a headache, but luckily, Kohl’s has got your back. They understand that getting the best deal is important, so they offer a price adjustment policy.

This means that, if an item you bought goes on sale within 14 days of your purchase, you can request an adjustment, ensuring you don’t miss out on savings.

To take advantage of Kohl’s price adjustment policy, there are a few things you need to know. First, make sure you have your original receipt handy, as it’s essential for the process.

Price adjustments apply to both online purchases and those made in-store.

However, it’s important to note that there are some limitations, such as an inability to claim adjustments on clearance markdowns.

Kohls Price Adjustment A Quick Guide for Shoppers

So now you know, the next time you shop at Kohl’s and find that the item you purchased went on sale shortly afterwards, don’t worry – just get that price adjusted and enjoy the savings!

Thanks to Kohl’s fair policy, you can truly feel confident that you’re getting a great deal every time you shop.

Understanding Kohl’s Price Adjustment

So, you bought something from Kohl’s, and now the price has dropped? No worries! Kohl’s offers a price adjustment policy that can help you get a refund for the difference.

Just make sure you meet their eligibility criteria.

First off, you need to have your original receipt for the merchandise. Hold onto those receipts – they’ll be your ticket to snagging a price adjustment.

The purchase should’ve been made within the past 14 days, as Kohl’s won’t entertain price adjustments beyond this period.

Now, let’s talk about the actual price difference. To be eligible, the final price of the item should be lower than what you paid at the time of purchase.

It doesn’t matter whether you bought it on sale or at full price, as long as the current price is lower, you’re good to go.

When it comes to in-store purchases, take your original receipt and the item to a Kohl’s store. Talk to a store associate and they’ll help you with the price adjustment process.

For those of you who prefer Kohl’s online presence at, you can still get a price adjustment. Just call their Customer Service at 1-855-564-5705 and have your receipt handy.

And there you have it! With a little attention to detail and the right paperwork, you can take advantage of Kohl’s price adjustment policy and get some money back in your pocket.

Exclusions to Kohl’s Price Adjustment Policy

Kohls Price Adjustment

When it comes to Kohl’s price adjustment policy, there are certain exclusions you should be aware of.

In this section, we’ll go over some of the major limitations, such as brand and time period restrictions, that might affect your ability to receive a price adjustment.

Brand and Time Period Restrictions

Although Kohl’s offers price adjustments on many items, there are some brands and situations where adjustments may not be possible.

For instance, some exclusive brands like Sephora and Calvin Klein might have different policies when it comes to price adjustments. Additionally, clearance items are not eligible for price adjustments at all, as they are often already significantly discounted.

Keep in mind that the window for price adjustments is usually limited to two weeks from your original purchase date.

It’s important to have your sales receipt handy, as you’ll need it to request a price adjustment.

During busy shopping periods such as the week of Thanksgiving and Cyber Monday, it’s especially crucial to stay vigilant regarding price changes and to act quickly if you spot a lower price.

It’s also worth noting that Kohl’s price adjustment policy doesn’t apply to competitor pricing.

So if you find a better deal at retailers like Best Buy, Target, Amazon, Nordstrom, or Walmart, unfortunately, you won’t be able to claim a price adjustment at Kohl’s for those items.

Certain types of products, such as toys, sporting goods, shoes, and jewelry, may be subject to additional exclusions.

Furthermore, promotional offers, such as Buy One, Get One (BOGO) deals or items at a regular price available only for a limited time, might not be eligible for price adjustments either.

Lastly, don’t forget that availability is also a factor when it comes to price adjustments.

If an item is sold out or unavailable at Kohl’s, the company might not be able to honor a price adjustment request.

By keeping these exclusions and restrictions in mind, you’ll be better prepared to understand whether your purchase is eligible for a price adjustment at Kohl’s.

How to Request for Kohl’s Price Adjustment

When shopping at Kohl’s, it’s nice to know you have the option to request a price adjustment if an item you recently purchased goes on sale.

Here’s a brief rundown of how you can do that.

First, gather your original receipt or order information; you’ll need it as proof of your purchase.

Keep in mind that Kohl’s provides a 14-day window to request a price adjustment, so be sure to act within that time frame.

For in-store purchases, simply go to your nearest Kohl’s store with your receipt in hand. Approach an associate at the customer service desk to help you process the price adjustment.

For online orders, you can contact customer service via phone call or chat to request a price adjustment on eligible items.

Remember that Kohl’s price match policy applies to items listed at a lower price on a competitor’s local ad, so don’t forget to bring that with you as well.

Also, note that competitors’ online prices may not be considered for in-store price matches, and some limitations apply – for example, clearance markdowns aren’t eligible.

To make the most of Kohl’s pricing policies, pay attention to their promos and discounts, including coupons and gift cards.

Lastly, be aware of any policy changes, as they may be subject to change without notice.

Frequently Asked Questions about Kohl’s Price Adjustment

Kohls Price Adjustment A Quick Guide for Shoppers

Wondering how to get the best deal at Kohl’s? You’re in the right place!

In this section, we will answer some common questions about Kohl’s price adjustment policy and how it can help you save on your purchases.

First, let’s talk about what price adjustments are and how they work. If you buy an item at Kohl’s and later find it on sale, you may be eligible for a price adjustment.

A price adjustment means Kohl’s will refund the difference between the original price you paid and the current sale price.

Keep in mind that Kohl’s price matching policy applies only to direct competitors’ (non-wholesale retailers with physical stores and online presence) online prices for identical items, as long as the competitor’s product is new and in-box and the price is verifiable on their website.

You can find more details on their Price Match Policy page.

Now you may wonder, “What if I have a coupon or the item was purchased with Kohl’s Cash?”

If the merchandise that earned you Kohl’s Cash is returned or price adjusted, the value of the Kohl’s Cash and/or the refund amount will be reduced accordingly.

However, the coupon is nontransferable, as mentioned here.

Also, be aware that store purchases must be adjusted in-store only, and you can’t get a price adjustment for an expired promotion code.

More information on this can be found on their Price Adjustments page.

When it comes to the time frame for requesting a price adjustment, Kohl’s will match competitor pricing for up to 14 days after your purchase.

To get it, you need to bring a physical copy of the local ad to the store, but some cashiers may not mind if you show it on your phone (as mentioned here).

Lastly, it’s essential to know that certain items, such as clothing, diapers, and wipes, may have different price adjustment policies.

It’s always a good idea to check with the Kohl’s customer service to clarify any doubts.

With these tips in mind, you’re well on your way to enjoying great savings on low prices at Kohl’s. 

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About Emma Healey

Emma is a recognised family finance and budgeting expert and founder of Mum's Money. Her advice has been featured in Readers Digest, Yahoo Finance, Lifehacker, The Simple Dollar, MSN Money and more.