Does Amazon Offer Price Adjustments?

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When shopping online, you might be curious if Amazon offers price adjustments on their products.

Price adjustments can be a helpful way to save money if the price of a product drops shortly after you’ve made a purchase.

In this article, we’ll be exploring whether Amazon, as a major online retailer, has a policy for offering price adjustments to its customers.

In the past, Amazon did offer a 30-day price guarantee and would make a price adjustment if you found the same product elsewhere at a lower cost.

However, since 2018, Amazon has stopped offering price adjustments.

Instead, they rely on constant price monitoring to keep their prices as competitive as possible.

So, while it’s unfortunate that Amazon no longer offers price adjustments, you can still find great deals by utilizing their competitive pricing strategies.

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Amazon’s Price Adjustment Policies

Price Matching

Unfortunately, the Amazon Price Match and Price Adjustment policy was changed in 2018.

This means that, as of now, there is no Amazon Price Match policy. Officially, that is.

Price Difference Refunds

While Amazon doesn’t offer price matching or standard price adjustments, they have other methods to ensure customers get the best deals.

For example, they constantly compare prices with online competitors to keep their prices as low as possible.

If you find a lower price elsewhere, you can still explore the options to return your order and consider purchasing the product at a lower price.

Post Purchase Adjustments

Keep in mind that Amazon previously provided post-purchase price adjustments, allowing customers to request a refund for the difference if the price dropped within a specific timeframe.

However, this policy has changed, and currently, Amazon does not OFFICIALLY offer price adjustments after a purchase has been made.

Nevertheless, you can use various resources, such as price tracking tools, to anticipate any possible price changes and benefit from the best deals when purchasing on Amazon.

It may require some extra effort on your part, but it can lead to significant savings in the long run.

Dealing with Price Drops

Price Drop Refunds

When shopping on Amazon, you might notice that the price of a product drops just a few days after your purchase.

Unfortunately, Amazon no longer has a price match or adjustment policy.

This means that if the price drops after you make a purchase, you won’t automatically receive a refund for the difference.

However, this doesn’t mean you’re entirely out of luck.

In some cases, you may be able to contact Amazon’s customer service and politely request a price adjustment.

You can either call and speak to an Amazon rep at 1 (888) 280-4331 or initiate a live chat session to discuss your situation.

Keep in mind that this approach is not guaranteed, and the success of your request will ultimately depend on Amazon’s discretion.

Monitoring Price Fluctuations

Since Amazon doesn’t offer price change refunds as a standard policy, it’s essential to keep an eye on price fluctuations to ensure you’re getting the best deal possible.

You can do this by:

  • Regularly checking the Amazon website for price changes
  • Using online tools or browser extensions that monitor Amazon prices (such as CamelCamelCamel, Honey, or Keepa)
  • Keeping an eye on deals and discounts offered by third-party sellers

By actively monitoring price fluctuations, you can increase your chances of purchasing a product at its lowest price.

Working With Amazon Customer Service

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Contacting Customer Service

When you need assistance with any issue related to your account or purchases, Amazon Customer Service is there to help.

To contact a customer service rep, you have two options.

Either call Amazon at 1 (888) 280-4331 or use their Live Chat feature.

Live Chat can be a bit confusing to initiate, but it’s considered the most convenient way to communicate.

Remember to prepare the relevant information, such as your order number and the item in question so that the customer service agent can assist you efficiently.

Navigating Amazon’s Price Match Policy

Although Amazon doesn’t have an official price match policy, it defers its pricing strategy to its competitive pricing methodologies.

According to the information available on its customer service page, Amazon constantly compares its prices to competitors’ prices and strives to have low or lower prices.

When discussing pricing with a customer service rep, it’s important to remain polite and cooperative.

There’s no guarantee you’ll receive a partial refund or price adjustment, but being respectful and understanding during your interaction could result in a positive outcome.

What to do if Amazon Doesn’t Offer a Price Drop Refund

If the price dropped on a recent purchase and you’ve asked nicely, but Amazon still won’t offer you a refund of the difference, you may have to return the item and re-purchase it at the lower price.

To you and me, this is ludicrous. It will cost Amazon in shipping and processing fees, plus it wastes everybody’s time.

Plus, it’s terrible for the environment considering Amazon has committed to reaching net zero carbon emissions by 2040.

But if all else fails, it might be the only way to get the best price on your purchase.

Tips for Saving Money on Amazon

Does Amazon Offer Price Adjustments

Price Watches

To save money on Amazon, consider setting up price watches.

This helps you track your desired items and jump when prices drop.

Several websites and apps offer this service, making it easier for you to snag that discounted price on recently purchased items.

Although Amazon doesn’t have an official price protection policy, monitoring price changes can help you request a refund from their customer service if prices drop shortly after your purchase.

Shipping Fees and Discounts

Avoid paying for shipping by accumulating orders above USD 25 for non-Prime customers, ensuring free shipping eligibility. Additionally, you can:

  • Sign up for a free 30-day Amazon Prime trial to enjoy free two-day shipping
  • Collaborate with friends and family to reach the minimum order amount for free shipping
  • Look out for Amazon Lightning Deals, as these limited-time offers often include free shipping

Amazon Credit Offers

Make use of Amazon credit offers to save on future purchases.

Amazon often provides promotional credits when you reload your Amazon account balance or make designated purchases.

Keep an eye out for these offers and strategically redeem them for maximum savings.

Finally, although Amazon doesn’t have an official price match policy, providing excellent customer service is a priority for them.

If you notice that one of their competitors offers a better price on a recently purchased item, reach out to Amazon’s customer service via online chat or phone call.

Explain the price difference and politely request a refund for the amount.

While they don’t guarantee it, some customers have successfully received price change refunds in such instances.

It never hurts to ask, and you may end up saving some extra money.

Potential Limitations and Exceptions

Does Amazon Offer Price Adjustments

One Time Exceptions

There might be instances where a price drop occurs shortly after your purchase.

Although Amazon does not have a formal policy on a price difference refund, you can always try reaching out to their customer service team to request a one-time exception.

This is not a guaranteed solution; however, they may grant your request as a gesture of goodwill.

Some users have noted they have more luck with one-time exceptions when using the Call Me function on the website.

They recommend not asking over Live Chat when requesting a price change refund.

Pricing on Lightning Deals

When it comes to Lightning Deals, you should be aware that these are exclusive, time-sensitive promotions with limited quantities.

Due to their nature, Amazon cannot offer price adjustments on these items.

To make the most out of Lightning Deals, keep an eye on the countdown timer and act quickly to secure your desired product at the discounted price.

Price Changes after Delivery Dates

Amazon’s prices constantly change as they monitor and adjust their prices to stay competitive.

If you notice a price reduction after your item has been delivered, you have a 7-day window to request an Amazon price adjustment.

However, remember that the company stopped offering a 30-day price guarantee in 2018, so this option may not always be available.

To avoid missing out on a lower price, consider the following tips:

  • Track the prices of items you are interested in using a price tracking tool like Honey, which will help you identify the best time to buy.
  • Set up alerts on the Amazon website or app to be notified of price changes or sales for your desired products.
  • Use a credit card with price protection features when making your purchase. A price protection policy offered by your credit card company may provide additional benefits in case the price of your item drops after the purchase date.

Remember, your experience may not always be the same as other shoppers, as price adjustments are subject to Amazon’s discretion.

By being proactive and staying informed, you can increase your chances of securing the best deal possible.

Amazon Price Adjustments – Frequently Asked Questions

Does Amazon offer a 30-day price guarantee?

No, Amazon used to offer a 30-day price guarantee, but they changed their policy to only allow for price changes within 7 days.

How do I get Amazon to lower my price?

One way to get Amazon to lower your price is to ask for a price adjustment if the price of an item drops after you receive it.

However, it is essential to note that Amazon does not offer a price match.

Can I get a price adjustment on Amazon for Prime Day?

It depends on Amazon’s policy for Prime Day. You can check their official website or contact customer service for more information.

However, in general, Amazon only allows for price adjustments within seven days of purchase.

How many times a day does Amazon change prices?

According to various sources, Amazon changes its prices more than 2.5 million times a day, which means that an average product’s cost will change about every 10 minutes.

Did Amazon stop price matching?

Yes, Amazon stopped its price matching and price adjustment policy in 2018.

However, Amazon constantly compares its prices to its competitors’ prices to ensure that its prices are as low or lower than all relevant competitors.

How do I get a partial refund from Amazon?

To get a partial refund from Amazon, you can start by contacting Amazon customer service through their website or by calling them at 1-888-280-4331.

You can also request a partial refund for an item through your Amazon account by going to the Your Orders section and selecting the item you want to return.

Amazon may automatically issue a partial refund for specific reasons, such as late delivery or a damaged item.

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About Emma Healey

Emma is a recognised family finance and budgeting expert and founder of Mum's Money. Her advice has been featured in Readers Digest, Yahoo Finance, Lifehacker, The Simple Dollar, MSN Money and more.